Refund policy

RIGHT OF WITHDRAWAL

In accordance with Articles 64 and following of Legislative Decree 206/05, the buyer has the right to withdraw from the contract entered into, without any penalty and without stating the reason, within a period of 14 (fourteen) working days, starting from the day of receipt of the purchased goods.

In the event that the Buyer decides to exercise the right of withdrawal, they must notify the seller within 48 hours of receiving the merchandise, via email to the following email address: catalinabologa76@yahoo.it, stating their intention to exercise the right of withdrawal. We will provide instructions for the return. The direct costs of returning the goods will be borne by the customer.